As a long-time Apple user and someone who relies on your ecosystem daily, I'm writing not just as a fan - but as a person for whom your technology has become a critical lifeline in the ongoing management of multiple chronic health conditions.

I use an iPhone, Apple Watch, and AirPods. Apple Health serves as the central repository of vital health metrics - from heart rate to glucose readings - and I depend on it to track my medications, exercise routines, and intermittent fasting regimen. The problem is, the system that's supposed to empower me is riddled with friction points that turn what should be a seamless experience into a source of daily frustration and stress.

The most glaring issue is the inability to export Health data in a user - friendly format. Today, the only export option is an XML file - an opaque, developer-focused format that renders the data practically useless for everyday users (or lets say a nurse from cardiology / diabetes clinic)... As someone without a technical background (and with no budget for pricey third - party apps or custom - built scripts), I find this choice to be exclusionary and disconnected from the real-world needs of users who want to simply view, print, or share their records with care providers.

This isn't a minor inconvenience. I'm under the care of multiple specialists, and my medication adherence, diet, and exercise routines are key pillars in staying alive. The fact that I have to take screenshots of my health data for doctors - because there's no export to PDF, no summary generator, and no health dashboard on desktop - is disheartening. Apple Health and Fitness have existed for over a decade. Why do we still lack core features that align with the needs of chronically ill users?


Equally frustrating is the inconsistency in syncing between Apple Health and the Contour Diabetes app. This is essential functionality for someone managing diabetes, yet it frequently breaks - typically following iOS updates. When it does, I'm forced into a tedious loop of restarting apps, toggling permissions, and praying it reconnects. Sometimes it works. Often it doesn't. There's no logging, no diagnostic guidance, and seemingly no recognition of this instability in the broader Apple Health integration framework.

If your platform is to be trusted by people who use it to manage conditions like diabetes, cardiac issues, and more - it needs to be more reliable. Period.

Another major shortcoming is the complete lack of desktop (macOS or Windows) access to Health and Fitness data. Many Apple users also rely on PCs. The inability to use a large screen to analyze trends, generate reports, or view their metrics holistically is a massive gap - especially for older users or those with visual impairments who struggle with small smartphone interfaces.

This absence not only limits usability but also harms accessibility - a domain Apple has traditionally championed. It contradicts your commitment to empowering users to take control of their health.

My circumstances aren't unique. Many people are facing similar physical, financial, and emotional challenges. We use your products because we believe in them. But Apple Health - despite its potential - is lagging behind when it comes to truly serving the people who depend on it most.

Please consider the lived experience of users like me. This isn't about style or features. It's about dignity, empowerment, and survival.

 - Andrzej